ESET AntiTheft Causes Dell Machines to Lose Permissions on C:
I just spent the past two days complaining about Windows 8 to everyone I know because of how awful the experience is. I installed Windows updates, rebooted, and the system stops working.
It turns out it wasn’t Windows causing the problem but ESET AntiTheft on Dell laptops. It turns out there’s a permission bug specific to Dell machines when ESET creates it’s ghost account and instead of giving it restricted access, the system essentially copies the permissions and then changes everything on the C: drive to a state where the permissions are no longer accessible.
Unfortunately, the only known fix at this point is to contact ESET support. I called their support line in North America and the tech knew about the issue right away. You’ll have to reboot into safe mode, and then get them to remote in to install a utility that runs a script that resets the permissions.
Contact Info here: http://www.eset.com/us/about/contact/
The tech assured me they are working with Dell to get this issue resolved so until they do, make sure you don’t activate ESET’s AntiTheft on the Dell machine.
Uninstalling Trend Micro Client/Server Security without a Password
Lost or forgot your Trend Micro Client/Server Password? How about inheriting a computer that had the software installed by an IT team or consultant that won’t give up the password? I had to work on a network with the latter and it’s rather annoying. The product is utter crap as the machine is spyware infested even though the antivirus is running and present. I went to uninstall it but can’t because the previous person/company password protected it and nobody has it.
Here’s how to bypass the protection:
- Load up Regedit and browse to:
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.\Allow Uninstall - Change the value to 1.
Now you can uninstall TrendMicro’s crappy product and replace with a real solution like Eset.
Drobo Dashboard Can’t Connect to Drobo when ESET Firewall is Active
Have a Drobo storage unit? If you have ESET Smart Security Firewall enabled, you’ll probably find Drobo Dashboard can’t connect while the firewall is on even after adding all the required ports and services to ESET’s rules from the Drobo online help site (http://goo.gl/iVKVU).
After enabling the detailed logging in ESET, I found that ESET’s firewall was flagging Drobo Dashboard as an intrusion attempt and blocked it. From the Drobo help page (http://goo.gl/iVKVU):
Drobo Dashboard connects to port 5000 and then randomly picks a port in the range for broadcasting.
This is definitely not the most intelligent way to build a product when users who are trying to secure their home or business network and it’s no wonder that ESET flagged the behavior as suspicious. Luckily there’s a fix to keep ESET from blocking the Drobo connection:
- Make sure you add the rules as per Drobo’s site (http://goo.gl/iVKVU).
- Open the main program window by clicking ‘Start’ -> ‘All Programs’ -> ‘ESET’ -> ‘ESET Smart Security’.
- Click on ‘Setup’ on the left, and then click ‘Enter Advanced setup’ on the right to open the Advanced Setup tree.
- From the Advanced Setup tree on the left, Expand ‘Network’, and Click on ‘Personal Firewall’, and then select ‘Interactive mode’ from the Filtering mode drop-down menu on the right.
- From the advanced setup tree, click ‘Personal Firewall’ -> ‘Rules and zones’. Click the ‘Setup…’ button in the Trusted zone section and then choose ‘Allow sharing’. Click ‘OK’.
- Click ‘Personal Firewall’ -> ‘IDS and advanced options’. In the ‘Allowed services’ section, make sure all services are selected. Click ‘OK’.
Drobo Dashboard should now be able to connect to the unit with no issues.
Kill Multiple Processes at Once Via Command Line with Taskkill
Ever have a program or process that doesn’t end properly and runs in the background continuously?
I recently encountered this issue with VLC on one Windows 7 machine where it keeps the process never terminates. Since I never reboot the machine for other than Windows Updates, this amounted to 633 copies of VLC running in memory. Each process only used about 633k so it wasn’t an astronomical memory hog but multiply that by 633, you begin to feel the machine slowing down. Task Manager doesn’t let you kill multiple processes in bulk and I didn’t want to go through killing them one by one or rebooting.
The solution? Good old command line. Open up command prompt (start -> run -> cmd.exe). This snippet will kill all processes that start with the taskname:
TASKKILL /IM [TASKNAME]* /F
To kill all VLC processes, you’d use:
TASKKILL /IM vlc* /F
All running VLC processes will be terminated automatically.
Drobo Dashboard Can’t Connect to Drobo when ESET Firewall is Active
Have a Drobo storage unit? If you have ESET Smart Security Firewall enabled, you’ll probably find Drobo Dashboard can’t connect while the firewall is on even after adding all the required ports and services to ESET’s rules from the Drobo online help site (http://goo.gl/iVKVU).
After enabling the detailed logging in ESET, I found that ESET’s firewall was flagging Drobo Dashboard as an intrusion attempt and blocked it. From the Drobo help page (http://goo.gl/iVKVU):
Drobo Dashboard connects to port 5000 and then randomly picks a port in the range for broadcasting.
This is definitely not the most intelligent way to build a product when users who are trying to secure their home or business network and it’s no wonder that ESET flagged the behavior as suspicious. Luckily there’s a fix to keep ESET from blocking the Drobo connection:
- Make sure you add the rules as per Drobo’s site (http://goo.gl/iVKVU).
- Open the main program window by clicking ‘Start’ -> ‘All Programs’ -> ‘ESET’ -> ‘ESET Smart Security’.
- Click on ‘Setup’ on the left, and then click ‘Enter Advanced setup’ on the right to open the Advanced Setup tree.
- From the Advanced Setup tree on the left, Expand ‘Network’, and Click on ‘Personal Firewall’, and then select ‘Interactive mode’ from the Filtering mode drop-down menu on the right.
- From the advanced setup tree, click ‘Personal Firewall’ -> ‘Rules and zones’. Click the ‘Setup…’ button in the Trusted zone section and then choose ‘Allow sharing’. Click ‘OK’.
- Click ‘Personal Firewall’ -> ‘IDS and advanced options’. In the ‘Allowed services’ section, make sure all services are selected. Click ‘OK’.
Drobo Dashboard should now be able to connect to the unit with no issues.
‘Windows XP Mode’ could not be started because there are not enough system resources or memory in your computer. You can shut down other virtual machines or close open applications and try again.
If you’re running Windows 7 and try to install Windows XP mode, you might run into the error “‘Windows XP Mode’ could not be started because there are not enough system resources or memory in your computer. You can shut down other virtual machines or close open applications and try again.”
You’ll need to find the app causing the problem. You can use msinfo to figure out which apps are resource intensive.
- Click Start, click Run, type msinfo32 in the Open box, and then click OK.
- Expand Software Environment, and then click Running Tasks.
- View the values in the Min Working Set and the Max Working Set columns for each process to determine the process that uses a lot of physical memory.
Actual Cause
In my case, I discovered Stardock Tiles and Virtual PC are not compatible. Kill the Tiles process and you’ll be able to run Virtual PC. You can run Stardock Tiles after loading up Virtual PC though.
Update 3-23-12
A few people (Thanks Tom!) have commented on the issue and have pointed out for them that Google’s CrashHandler process also interferes with Virtual PC. You can either kill it through task manager or disable it completely by doing the following:
1. Open Google Chrome
2. Go to File Menu >Options
3. Click the tab Under The Hood, and uncheck the option which says – Help Google Chrome better by automatically sending the usage statistics and crash reports to google